We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, please contact us at hello@trueboba.com.
Eligibility for Returns:
We only accept returns for defective products.
Unfortunately, we do not offer exchanges.
How to Initiate a Return:
Contact us via email at hello@trueboba.com with your order number and a description of the defect.
Once we verify the issue, we'll provide you with instructions on how to return the defective product.
Please note: All returns must be made within 14 days after receiving your order, and the product should be in its original condition.
